FAQ !!!!!
Do you ship worldwide?
Any untracked orders of flat mail like stickers and prints, yes! Other than that almost worldwide.... Unfortunately due to recent EU PPWR laws being put in place I have had to pause worldwide tracked shipping for the time being, but shipping is open to everywhere outside of that. Please enter addresses using the english/latin alphabet, otherwise the package will just end up gettting returned to me.To anyone outside of the United States just know that if you are in a country with any sort of custom fees/taxes or anything you will be in charge of paying them!!
When will my order get shipped?
During drops this process will take 4-7 days. If you buy something outside of this time, it will take 2-3 days. I try to get everything out as fast as possible, but I am only one person so please be patient <3
Where else can I find your stuff?
I am most active on twitter and instagram, my username on both is @brainb4rf !
How should I wash my item?
For your garment to last as long as possible I recommend washing on a cool gentle setting and hanging to dry. Hand washing is the very best option though if you have the time! This will ensure the longevity of the item!! Also always look at the tag of the item for more specific care instructions <3
I messed up the address, what do I do >_< ?!???!!
Contact me within 24 hours and I will be sure to fix it for you, don't worry!!
Are all of your products handmade?
Mostly!! My main focus is my art and handmade items, but I will be starting to test out curation as well. I would love to be able to make it so collector's items can reach a wider audience of people who will appreciate them ^_^
Where/how do you source your materials?
Ebay + whatnot + estate sales are my best friend !! All of my curated items are secondhand (some imported from japan) and most of my supplies for handmade items (i.e. jewelry materitals, fabric, yarn, etc.) are as well. I have a passion for giving new life to previously unloved items, I hope to be able to prevent more landfill from being created as well as use unique materials in my work :-)
Do you do customs?
I am currently taking a break from commissions/customs, but feel free to contact me about an idea you may have and I might be able to fit you in or let you know when I can take the work in the future!
My package is lost >:(
Once your order is shipped it is completely out of my control!! I'm very sorry, but there is nothing I can do and it's not my responsibility. Please contact usps if you run into any issues after it is shipped out!! Feel free to still contact me and I will try to assist you how I can <3
Do you accept returns/refunds?
All sales are final. Please contact me if you have any issues with your order!!